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Date online: 09/12/2019

CMP schemes protect client money (such as rent and deposit monies) which is received by agents. Membership of a CMP scheme is a legal requirement from 1st April 2019. Trading Standards will be enforcing this legal obligation. Further information can be found here.

Agent Information

CMP cover is available through several schemes who have been approved by the Ministry of Housing Communities and Local Government. The full list of approved CMP schemes can be found here.

Did you know? Under current legislation, the Consumer Rights Act 2015* made it a legal requirement for every lettings agent in England to display whether or not they are a member of a Client Money Protection scheme. Letting Agents in Wales are required to be a member of a Client Money Protection scheme (and display this to consumers) as part of their Rent Smart Wales registration.

Trading Standards Officers have the enforcement powers to impose fines of up to £5,000 for any firm that fails to display this information.

* The legislation also requires agents to display their lettings fees and which redress scheme they belong to. Failure to do so, could result in a £5,000 fine being enforced by Trading Standards.

Agents that belong to a trade body

CMP is available through several providers. Agents that belong to an industry trade body may already be covered. The following trade bodies offer comprehensive CMP cover to their member firms: ARLA, RICS, UKALA and NALS. 

Agents that do not belong to a trade body 


Newly launched Money Shield is a Client Money Protection scheme (CMP) available to lettings, estate and property agents across the UK who want to offer greater protection to their clients and comply with legislation. The scheme was set up at the request of TPO to provide cover for TPO businesses who are not members of a professional body. TPO is a 'Not for Profit' organisation and receives no financial benefit from accepted Money Shield applications. 

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